Frequently Asked Questions
Everything you need to know about our premium Italian glassware and home solutions.
What is the best way to care for my Bormioli Rocco glassware?
Most of our glassware is dishwasher safe; however, we recommend using a gentle cycle and avoiding high-temperature drying to maintain clarity. For gold or silver-rimmed items, hand washing is strictly recommended to preserve the finish.
How long does shipping take for domestic orders?
Standard shipping typically takes 3 to 7 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
What is your return policy for damaged or unsatisfactory items?
We offer a 30-day return policy. If your items arrive damaged or you are not satisfied with your purchase, please contact our support team with your order number and photos of the damage for a full refund or replacement.
Is Bormioli Rocco glassware lead-free?
Yes, our glass is made from high-quality, lead-free crystalline glass or soda-lime glass, ensuring it is safe for food and beverage consumption while maintaining exceptional brilliance.
Do you offer international shipping?
Currently, we ship to most countries worldwide. Shipping costs and delivery timelines vary by destination and are calculated at checkout.
Are your storage jars airtight and safe for canning?
Our Fido and Quattro Stagioni collections are specifically designed for airtight storage and home canning. Always follow the specific sterilization and vacuum-sealing instructions provided with the jars for best results.